Privacy
Counsellor Online collects only the information visitors choose to submit through enquiry, support-plan and counsellor registration forms, plus basic first-party analytics.
What is collected
Forms may collect name, email, phone, city, country, main concern, preferred support format and the message submitted. First-party analytics may record page path, referrer, browser type, country estimate if supplied by the server, and a privacy-protected hash of the visitor IP.
How it is used
Information is used to respond to enquiries, improve the website and understand which pages are useful. Do not submit emergency information through this website.
Contact
For privacy enquiries, use the website contact form or contact the site owner through Access Positive administration.