Free private first step

Free AI online counsellor support

Start in a gentle, private way. Enter your first name and email, choose whether you want the AI support chat to remember future conversations, pick an AI counsellor style, then choose text or voice support.

Important safety note: Counsellor Online is not a crisis service. If you or someone else is in immediate danger in Australia, call 000. For 24/7 crisis support in Australia, contact Lifeline 13 11 14 or use trusted local crisis services. If you are outside Australia, contact your local emergency number.

What happens next?

1

Start privately

Share your first name and email so the support flow can recognise you. You can choose whether longer-term memory is allowed.

2

Choose your AI counsellor

Select a supportive AI persona such as Sophie, Grace, Leah, Freya, Hanna or Daniel.

3

Text or voice support

Use the richer AI chat and voice support system from the counselling portal, then decide whether human support may suit you.

Important limits

This AI support is for general reflection, emotional support and first-step guidance. It is not a human counsellor, diagnosis, emergency service, or substitute for professional mental health care.

Continue to Free AI Support

Not sure what help you need?

Take a calm first step, talk through what is happening, receive a simple support plan, then decide whether you would like a real online counsellor to contact you.